FAQ
Provocative by design. Elegant by nature.
How do I choose the right size?
Each Melyssa piece is designed to enhance the feminine silhouette, wether it is soft lace, bold colour, or a high-cut thong. We recommend checking our Size Guide on each product page, or DM us on Instagram with your measurements for tailored advice.
We're lingerie lovers, not bots. ❤️
Can I return or exchange lingerie?
For hygiene reasons, we do not accept returns on worn or opened lingerie. Items must have all tags on and hygiene liner intact. If your items are soiled (fake tan, deodorant or personal stains) we cannot accept the return.
However if there's a sizing issue or a fault, contact us within 30 days and we will make it right.
Where are your pieces made?
Melyssa is designed in Australia by a French female founder with a background in cabaret performance. Our lingerie is ethically produced in China by a small, specialised manufacturer selected for their craftsmanship and attention to detail.
Each style is made in limited quantitites to ensure exclusivity, quality and a luxurious finish. No mass production, ever.
What is the best way to care for my Melyssa lingerie?
- Hand wash only, in cold water
- Lay flat or hang to dry. Never tumble dry.
Your lingerie isn't basic. Don't treat it like it is.
Do you offer international shipping?
Oui. Melyssa ships worldwide. All orders are fully tracked, with standard and express options available at checkout. Packaging is discreet, elegant, and always designed to delight, no matter where you are.
Will you restock sold-out items?
No, we don't restock.
At Melyssa, we believe in creativity over repetition. Each collection is designed to feel fresh, bold, and completely different from the last. Once a style is gone, it won't return, ensuring that your set remains truly unique, forever.